Preamble: the EU has become much smaller
Due to new EU-legislation we cannot ship to every EU country anymore. This is a very bitter and frustrating situation for us, since we are usually big fans of the European Project.
The EU has united the continent more than anything before, and the free flow of commerce openend up a much bigger market, without which small companies such as us never would have been possible.
Now, with the new legislation, we need to have an authorised representative in every country we ship to.
This person/company does nothing more than just forward the numbers of how much packaging we sent to a country. As you can imagine, this authorised representative is not free, and this cost makes it prohibitively expensive to keep shipping to every EU country.
For big companies this is nothing, for small business this can be unsurmountable. If the legislation had existed 10 years ago, we would have never been able to start our company to begin with.
We are deeply sorry about this situation, and we hope that the EU commission comes back to their senses. It is a noble goal to try to reduce the packaging waste and make the companies pay for the waste they bring into circulation, but this is more than overkill.
Countries we currently ship to:
- Albania
- Austria
- Belgium
- Bosnia and Herzegovina
- Croatia
- Denmark
- Faroe Islands
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- India
- Ireland
- Italy
- Liechtenstein
- Lithuania
- Mexico
- Morocco
- Netherlands
- Norway
- Poland
- Portugal
- Sweden
- Switzerland
- Türkiye
- Ukraine
- United Kingdom (UK)
If your country is not on the list, but you would like to order, please send us a contact form and we will check if we can ship to your country.
Spanish customers: if you can’t find your country on the list it means we haven’t yet completed everything we need to do to start shipping to you again. Rest assured we’re working on resolving this, we want to keep shipping to Spain.
Rates
The shipping rates will depend on whether you are buying just starter cultures, or if you are buying bigger items such as soybeans, shoyu, miso, koji rice etc.
Shipping by DHL / Austrian Post is always available. If you are buying spores only, there is also the option of shipping in an untracked letter for a small fee.
DHL Express is now also available. For rates, please check the prices in the checkout page with your desired product.
The most cost effective way for shipping is spores only.
Austria
Letter: 1,50€ – free if your order is above 7,50€.
1-3 days delivery time
Package: 5,90€ – free if your order is above 40€
Price is valid regardless of weight.
Sent via Austrian Post
1-3 days delivery time
Germany
Letter: 2,50€ – free if your order is above 7,50€.
3-14 days delivery time
Package: 9€ – free if your order is above 80€
Price is valid regardless of weight.
Sent via DHL
2-3 days delivery time
EU countries
Letter: 2,50€ – free if your order is above 7,50€.
3-14 days delivery time. The closer you live to Austria the faster it will be. Expect longest delivery time for Spain, Portugal and Greece.
Packages:
| Weight Range (Up to) | Shipping Cost (EUR) |
| 1.5 kg | €16 |
| 4.5 kg | €19 |
| 9 kg | €25 |
| 14 kg | €30 |
| 19 kg | €35 |
| 24 kg | €40 |
| 30 kg | €46 |
Norway
Registered Letter: 5€
2-5 weekdays delivery time
Package:
| Weight Range (Up to) | Shipping Cost (EUR) |
| 2 kg | €22 |
| 4 kg | €27 |
| 7.5 kg | €39 |
United Kingdom & Switzerland
Registered Letter: 5€
4-10 weekdays delivery time
Package:
| Weight Range (Up to) | Shipping Cost (EUR) |
| 0.7 kg | €23.00 |
| 1.7 kg | €24.20 |
| 2.6 kg | €25.30 |
| 4.5 kg | €27.00 |
| 6.5 kg | €29.70 |
| 8.5 kg | €31.90 |
| 10.5 kg | €34.00 |
| 12.5 kg | €36.50 |
| 25 kg | €45.00 |
All other countries
No Packages, only registered letters:
Registered Letter: 5€
4-10 weekdays delivery time, depending on distance to Austria